2k99 believes gaming should be purely for entertainment — not an escape from problems. The mental and financial wellbeing of every member is our top priority. Responsible Gaming tools, healthy limits, and all the support you need are available to you, completely free.
If you or someone you know is facing financial or emotional hardship due to gaming, contact us right away: [email protected] — We are here to help, without judgment.
Responsible gaming at 2k99 isn't just a policy statement — it's part of what we do every day. Our commitment stands on these four pillars.
Our members' mental and financial wellbeing matters more to us than any business goal. When gaming becomes a problem, we are here to help.
Our system continuously monitors gaming patterns. If unusual behavior is detected, we reach out to the member directly as a first step.
All limit-setting, break, and self-exclusion tools are always free. No fees, no hassle.
2k99 uses advanced age verification to strictly prevent anyone under 18 from accessing the platform. We make no compromises when it comes to protecting minors.
Responsible gaming means staying in control — where you play the game, not the other way around. It's a healthy form of entertainment where you enjoy yourself within your own limits.
Responsible gaming at 2k99 means: you have a clear budget and stay within it. You play for entertainment, not to win. You can accept a loss without chasing it with bigger bets.
Responsible gaming means your play never comes at the expense of your family, friendships, or work. 2k99 wants every member to stay in that position.
Remember — every slots spin and bet outcome is completely random. No strategy or system can guarantee a win.
These tools are free and available at any time. Activate them from your settings whenever it suits you.
Set your own deposit limit. A decrease takes effect immediately. Increasing your limit requires a 24-hour waiting period.
If you feel like you need a break, pause your account for a set period. You won't be able to log in during that time.
Choose self-exclusion for a longer break or to stop gaming permanently. It is a meaningful step, and we respect that decision.
Set a limit on how long you play in one sitting. Once the limit is reached, you will be logged out automatically and shown a reminder.
Cap how much you can stake on a single bet. Protect yourself from the temptation of placing oversized wagers.
Track how much time and money you spend each day. Staying aware of your own gaming habits is the first step toward responsible gaming.
If you notice any of the signs below in yourself, it may indicate a gaming problem. Be honest with yourself — and seek help if you need it.
After a loss, you bet more to try to win it back — this is known as chasing losses.
Gaming with money meant for monthly expenses, borrowed funds, or someone else's money.
You have decided to stop gaming but keep starting again.
You hide your gaming from family or friends, or lie about it.
You feel anxious, irritable, or restless when you cannot game.
Gaming is affecting your focus at work or your studies are suffering.
Gaming late into the night, losing sleep, or neglecting your health.
Gaming is straining your relationships with family or friends.
You are using gaming as an escape from stress or emotional distress.
You keep playing in hopes that one big win will solve all your problems.
Use these simple questions to assess your own gaming habits. Your answers are private — no one else will see them.
Check all that have applied to you in the last 3 months:
Sign in to 2k99.app with your username and password. It works on both mobile browser and the app.
Click your name in the top right corner and select the "Responsible Gaming" option.
Deposit limit, session time, cool-down, or self-exclusion — choose one or more tools based on what you need.
Enter your preferred limit or break duration. Reductions take effect immediately.
Press the "Confirm" button. An OTP may be requested for security. A confirmation message will be sent to your email.
Lowering a limit always takes effect immediately — increases are deliberately delayed to prevent impulsive decisions.
See how each tool works — all in one list.
| Tools | How It Works | When It Takes Effect | Change | Value |
|---|---|---|---|---|
| Deposit Limit | By limiting daily/weekly/monthly deposits | Immediate (when decreasing) | Can be increased after 24 hours | Free |
| Bet Limit | Sets a maximum stake amount per bet | Immediate (when decreasing) | Can be increased after 24 hours | Free |
| Session Time Limit | Automatic logout after a set time | From the next session | Change Anytime | Free |
| Cool-Down Break | Login is suspended for 1 day to 1 month | Immediate | Auto-resume after break ends | Free |
| Self-Exclusion (Temporary) | 3 months – 1 year account suspension | Immediate | A new request can be submitted after the period ends | Free |
| Permanent Self-Exclusion | The account is permanently closed | Immediate | Review after 18 months | Immediate |
| Gaming History | View your own spending and time reports | At any time | Read only | Free |
These small habits help keep gaming enjoyable at all times.
When your monthly salary comes in, set aside a fixed amount — that is your gaming budget. The rest goes toward household expenses, savings, and emergencies.
Decide in advance how long you will play each day. Set an alarm on your phone. When time is up, stop — win or lose.
Gaming is never a way to earn money. Play for fun. Win and it's a bonus — lose and that's okay. Keep that mindset.
Take at least a 15-minute break every hour. Get up, drink some water, take a short walk. Non-stop gaming weakens your ability to make sound decisions.
Don't let gaming come at the expense of time with family and friends. Keeping your social bonds healthy is the best protection against problem gambling.
If something feels wrong, reach out to 2k99 Support. There's no shame in it. We don't judge — we find solutions. Asking for help is a sign of strength.
We are more than just a gaming platform — we are a trusted partner to millions of members across Bangladesh. To uphold that trust, we make the following commitments:
2k99 is strictly an 18+ platform. We employ all available technical safeguards, but parental supervision remains the most effective protection.
Take a few simple steps on your child's device:
If you suspect a minor has created an account on 2k99, contact us immediately at [email protected].
Date of birth and 18+ confirmation are required at registration.
A national ID or birth certificate may be requested if there is any doubt.
Unusual behavior triggers an automatic review.
If a minor is identified, their account and all transactions will be cancelled.
Join 2k99 — where entertainment meets responsibility. Use our robust responsible gaming tools to set your own limits and play with peace of mind. Healthy gaming isn't just good for you — it's good for your family too.
I will treat gaming as entertainment and never bet beyond my means. Gaming will never come before my family, work, or health.